Privacy Policy

Privacy Policy

This Privacy Policy outlines the practices and procedures followed by Tride, a provider of financial solutions for non-profit organizations, regarding the collection, use, and disclosure of personal information in relation to its financial product. We are committed to protecting the privacy and confidentiality of the personal information entrusted to us. Please read this Privacy Policy carefully to understand how we handle the personal information of non-profit organizations using our financial product.

1. Introduction

1.1 Scope

This Privacy Policy applies to all non-profit organizations that use Tride's financial product, including customers, clients, donors, and any other entities that provide personal information to Tride.

1.2 Consent

By using Tride's financial product, non-profit organizations consent to the collection, use, and disclosure of their personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our financial product.

2. Collection of Personal Information

2.1 Types of Information Collected

Tride may collect the following types of personal information from non-profit organizations:

- Contact information of authorized representatives (such as name, email address, phone number, and mailing address)
- Financial information (such as bank account details)
- Transactional information (such as donation history, payment history, and other financial activities)
- Non-financial information (such as organizational demographics and preferences)
- Other information voluntarily provided by non-profit organizations

2.2 Methods of Collection

We may collect personal information from non-profit organizations through the following methods:

- Directly from authorized representatives, through our online forms, in-person interactions, or via telephone or email
- Automatically when organizations use our financial product, through cookies, log files, and other similar technologies

3. Use of Personal Information

Tride may use personal information of non-profit organizations for the following purposes:

- To provide and administer our financial product
- To process and facilitate financial transactions
- To communicate with non-profit organizations and respond to inquiries
- To personalize and improve the user experience
- To comply with legal and regulatory requirements
- To prevent fraud, unauthorized access, and other prohibited activities

4. Disclosure of Personal Information

4.1 Third-Party Service Providers

Tride may share personal information of non-profit organizations with trusted third-party service providers who assist us in delivering our financial product and operating our organization. These service providers are bound by contractual obligations to protect the confidentiality and security of personal information.

4.2 Legal Requirements

We may disclose personal information of non-profit organizations if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the acquiring entity or parties involved in the transaction.

5. Security

Tride takes reasonable steps to protect personal information from unauthorized access, use, or disclosure. We employ appropriate physical, technical, and administrative safeguards to maintain the security of personal information in our possession.

6. Retention of Personal Information

We retain personal information of non-profit organizations for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

7.1 Access and Correction

Non-profit organizations have the right to access and update their personal information. If you would like to review, correct, or delete your personal information, please contact us using the information provided in Section 9.

7.2 Opt-Out

You have the right to opt out of receiving promotional communications from Tride. You can exercise this right by following the unsubscribe instructions in our communications or by contacting us directly.

8. Changes to this Privacy Policy

Tride reserves the right to update or modify this Privacy Policy at any time. We will provide notice of significant changes through our website or other means deemed appropriate. Your continued use of our financial product after any changes signifies your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

hello@tridehq.com

 

Thank you for choosing Tride as your financial solutions provider for non-profit organizations. We are committed to maintaining the privacy and security of your organization's personal information while providing you with excellent financial services.